bet 177's Privacy Policy
This document explains in detail how bet 177 responsibly handles the collection, use, and protection of your personal information. By using the platform, you are considered to have accepted this policy.
This privacy policy may change from time to time. If there are significant changes, we will notify you via your registered email or through the site. We encourage you to read this page regularly.
Introduction and Scope of Application
Welcome to the bet 177 platform. This privacy policy ("Policy") applies to bet 177's website, mobile app, and other digital services. We take the protection of users' information very seriously and are committed to the careful management of your personal data.
The term "information" used in this policy refers to data you provide during registration, login, deposit, or withdrawal processes, as well as data our systems collect automatically. This policy works alongside bet 177's Terms and Conditions, and reading both documents together gives a complete picture of the service.
What Information We Collect
bet 177 collects various types of information to provide its services. This information comes from two main sources: information you provide directly and information collected automatically.
2.1 Information You Provide
- Full name and date of birth
- Email address and mobile number
- National ID number or passport number (for identity verification)
- bKash, Nagad, Rocket, or Upay mobile banking number
- Login credentials (username and encrypted password)
- Information provided when contacting the support team
2.2 Automatically Collected Information
- IP address and device type
- Browser name and version
- Duration of page visits and navigation patterns
- Betting history, transaction details, and session data
- Data collected through cookies and similar tracking technologies
Purpose of Data Use
bet 177 uses collected information only for specific and legitimate purposes. Each use case is clearly described below:
3.1 Service Operation and Improvement
- Creating, verifying, and managing accounts
- Processing deposits and withdrawals
- Activating bonuses and promotions
- Improving platform functionality
- Identifying and resolving technical issues
3.2 Security and Fraud Prevention
- Detecting and blocking unauthorized access
- Identifying multiple accounts or fraudulent activity
- Anti-money laundering verification (AML)
- Identity verification (KYC)
3.3 Communication
- Sending account-related notifications
- Transaction confirmation messages
- Security alerts and OTP
- Providing customer support at your request
Data Storage and Protection
bet 177 follows industry-standard technical and organizational practices to keep your information secure.
4.1 Encryption and Security Measures
All data is transmitted through SSL (Secure Sockets Layer) encryption. Passwords are stored using a one-way hashing algorithm, making them unrecoverable. Our servers are located in internationally certified data centers and undergo regular security audits.
4.2 Data Retention Period
Information related to your account is retained while it remains active. Even after an account is closed or deactivated, certain data may be kept for up to five years for legal obligations, financial audits, or dispute resolution. After this period, data is permanently deleted or anonymized so that no one can be identified from it.
4.3 Staff Access
Only those members of bet 177's internal team who require access to your information for their work are granted it. All staff are bound by confidentiality agreements and receive regular training.
Sharing Information with Third Parties
bet 177 does not sell or rent your personal information. However, information may be shared in specific circumstances:
5.1 Service Partners
Minimum necessary information is shared with trusted third-party organizations for payment processing, identity verification, and technical support. These organizations may only use the information for their designated tasks and are bound by their own confidentiality agreements.
5.2 Legal Obligations
Information may need to be disclosed to comply with court orders, lawful requests from investigating agencies, or legal obligations. In such cases, we provide only the minimum information legally required.
5.3 Business Restructuring
In the event of a merger, acquisition, or asset transfer, user information may be transferred. In such situations, we will notify users in advance and give them the opportunity to accept the new policy.
Cookies and Tracking Technologies
bet 177's website and app use cookies and similar technologies that improve your experience.
6.1 Types of Cookies
- Essential cookies: Maintaining login sessions, security verification — these cannot be disabled.
- Functional cookies: Remembering your preferred language and settings.
- Analytics cookies: Understanding which pages are used most and improving the service.
6.2 Cookie Control
You can disable non-essential cookies from your browser settings. However, disabling certain cookies may limit some platform functionality.
Your Rights and Controls
As a bet 177 platform user, you have several rights over your own information. We respect these rights.
7.1 Viewing and Correcting Information
You can view and correct most personal information yourself from your account profile. For changes to verified information such as name or date of birth, you will need to contact our support team.
7.2 Requesting Deletion of Information
You may request to close your account and delete your personal information. However, certain data may be retained for a set period due to legal obligations.
7.3 Opting Out of Marketing Communications
If you do not wish to receive promotional messages or notifications, you can unsubscribe from your account settings. Important account-related messages (such as transaction confirmations and security alerts) cannot be turned off.
7.4 Responsible Gaming Tools
If you want to manage your gaming habits, bet 177's responsible gaming page offers deposit limits, self-exclusion, and account break options. These tools can be activated at your own request.
Minors and Age Verification
bet 177's services are not for anyone under 21. We verify age during the registration process and reserve the right to cancel the account of anyone found to be underage. If we receive information that a minor has opened an account, we will immediately suspend it and take appropriate action.
Policy Changes and Updates
bet 177 reserves the right to change this privacy policy at any time. In the case of significant changes, you will be notified via your registered email or through a site announcement. Continued use of the platform after any changes means you are considered to have accepted the updated policy.
If you have questions about anything described in this policy or would like more details, please contact our support team. You can also visit the FAQ page for answers to general questions about bet 177.
Contact and Complaints
For any questions about this privacy policy, requests to correct information, or complaints, please contact us. Our team is available 24 hours a day, 7 days a week to assist in Bengali and English.